Legal notice and privacy policy

Legal notice

Publisher

Château de la Roche Froissard

Publishing department

Laurence and Gwenolé Vitu-Loas

Website design

Website built with passion by LeWeboskop bespoke website design specialist for tourism professionals

Host

The site is hosted by O2switch – 222 boulevard Gustave Flaubert – 63000 Clermont-Ferrand.

To contact this hosting provider, go to this address: o2switch.fr

Copyright

This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for iconographic and photographic documents. The reproduction of all or part of this site on any electronic medium whatsoever is strictly forbidden unless expressly authorised by the publication director. Reproduction rights are reserved and strictly limited.

Privacy policy

Introduction

As part of its operations, the Château de la Roche Froissard is required to collect and process information, some of which is classified as “personal data”. The Château de la Roche Froissard attaches great importance to respect for private life and only uses data in a responsible and confidential manner and for a specific purpose.

Personal data

On this website, there are 2 types of data likely to be collected:

• Data transmitted directly: this data is that which you transmit to us directly via a contact form or by direct email contact. The mandatory fields in the contact form are “first name”, “last name”, “email” and “message”.
• Automatically collected data: during your visits, once you have given your consent, we may collect web analytics information relating to your browsing activity, the duration of your consultation, your IP address, and your browser type and version. The technology used is the cookie.

Data use

The data you send us directly is used for the purpose of contacting you again and/or in connection with the request you make to us. Web analytics data is collected anonymously (by recording anonymous IP addresses) by Matomo Analytics, and allows us to measure our website's audience, page views and any errors in order to constantly improve the user experience. This data is used by Château de la Roche Froissard, the data controller, and will never be passed on to a third party or used for purposes other than those detailed above.

Legal basis

Personal data is only collected after mandatory consent from the user. This consent is validly gathered (buttons), free, clear and unambiguous.

Shelf life

The data will be stored for a maximum period of 3 years.

Biscuits

Here is the list of cookies used and their purpose:

• Matomo Analytics cookies: web analytics
• GDPR Cookie Consent: enables your cookie preferences to be remembered so that you are not bothered again on your next visit.

Your rights regarding personal data

You have the right to access, request modification of or erasure of all your personal data. You may also withdraw your consent to the processing of your data.

Data Protection Officers

contact@roche-froissard.com